Jal.io Privacy Policy

Last updated: July 01, 2025

This Privacy Policy describes how Jal.io collects, uses, and protects your information when you use our application. By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Name, Email address, Phone number, Address
• Device information (device type, OS, ID)
• Usage data (app usage, logs, performance data)

2. Camera & Photos

We may access your camera and photos to:

• Upload profile pictures
• Attach images for complaints

You can disable this permission anytime from device settings.

3. How We Use Your Data

• To provide and maintain app functionality
• To manage user accounts
• To improve app performance
• To provide customer support

4. Data Sharing

We do not sell or share your personal data with third parties. Data may only be shared when required by law or to provide core services.

5. Data Retention

We retain your data only as long as necessary for app functionality and legal compliance.

6. Data Security

We use standard security measures to protect your data. However, no method is 100% secure.

7. Children's Privacy

This app is not intended for children under 13. We do not knowingly collect data from children.

8. Your Rights

You can request to update or delete your data anytime by contacting us.

9. Contact Us

Email: jal.io.horizontechserv@gmail.com